Technical Help

This Web site uses standard accessible Internet technologies to deliver content and provide an engaging user experience. The information that follows below addresses some common technical questions about features used on our site. For technical assistance with the use of this Web site, contact ExxonMobil Public Affairs by clicking here.


To access certain sections of this Web site your browser will need to have cookies enabled. To enable the cookies, follow the instructions for your specific browser.

Personal Firewall

If you are having difficulty accessing certain sections of this Web site and you have a personal firewall installed on your computer, you may need to disable your personal firewall to view the difficult sections.


To enjoy the multimedia aspects of this Web site to its fullest, you may need to install support software. Refer to the list below for more detail:

Adobe Acrobat PDF

Download and install the free Adobe Acrobat Reader to view, navigate and print the PDF files linked to this site.

To print a PDF document from inside an Internet browser window: Use the print button from the Acrobat Reader menu bar. If the page doesn’t print in its entirety, it may be because you are printing an A4 paper-size datasheet to a letter-size printer. Scale down the document by turning on the “shrink to fit” option in the print dialog box.